Returns & refunds will be accepted provided the conditions in our Refund & Exchange Policy have been met.
Purchases made in Smiggle stores
Purchases made in a Smiggle Singapore retail store can be returned in a Smiggle Singapore retail store. You must present the receipt you received with your order in store as proof of purchase.
Purchases made online
You can return an item purchased online:
1. In any Smiggle retail store in Singapore; or
2. By posting it to our Online Store Returns/Exchange address.
Smiggle Online Returns
Allport Cargo Services Logistic Pte Ltd
Returns & Exchanges
24 Penjuru Road, #03-03
Make sure your order number, name, address, email, phone number and any instructions are included.
Please note: If you choose to return your items in store we can offer you a refund to cash or Gift Card. If you would like your refund processed back to your original payment method, please post it back to our Online Store Returns/Exchanges address.
All returns remain the responsibility of the purchaser until received by Smiggle.
Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).