You can return an item purchased online with a credit card, or PayPal for a refund or an exchange in any Smiggle retail store in Singapore.
Simply take the item(s) along with a copy of the invoice that comes with your parcel, or your confirmation email into store and speak with the team.
Please note: We are not able to refund back to Credit Card or PayPal in store and will instead refund you with cash or to a Gift Card. If you would like a refund back to your original online payment method of Credit Card or PayPal, please return your order back to our Online Returns warehouse address and this will be processed.
All refunds & exchanges are subject to the conditions of Refund & Exchange Policy being met